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Associate Director-HR (Talent Engagement/Management) | Gurgaon | Hybrid

 To Apply: https://goindigo.app.param.ai/jobs/hrp-talent-engagementmanagement/


  • The role requires leading the conceptualization, design and implementation of HR strategic initiatives for Talent Engagement in Inflight Services
  • Ensure strict policy and process governance with the help of regular internal process audits to manage all employee lifecycle processes and applicable policies
  • Review of dashboards for all employee lifecycle events (from Onboarding to Exit) affecting Cabin Crew and Non Crew engagement and performance-PAN India
  • Analyze data to come up with insights on employee pulse and utilize the insights to design strategic initiatives
  • Work closely with Regional Leads / Base Heads of IFS to ensure all lifecycle processes and projects are effectively executed.
  • Lead employee engagement initiatives across the network :
  • Drive frequent, open and transparent communication with employees
  • Review scores of employee engagement survey, ensure action planning and follow – ups by the business.
  • Deep dive into employee engagement inputs with the functional leaders and identify key areas for intervention
  • Structured Reward and Recognition program for each of the businesses under IFS. Drive regular EOMs, annual R&R program and customized solution as per business need
  • Performance and talent management
  • Define and execute the performance management philosophy-PMS (req. of standardized KRAs for standardized roles) for Non Crew in Inflight Services
  • Lead execution of PMS cycle as per defined timelines for the functions. Performance management cycle will include:
  • Ensure closure of KRA setting, mid-year check-in and final assessment
  • Participate in Talent Council conversations
  • Ensure IDP and career development conversations are initiated for critical roles
  • Constant monitoring of employee pulse and ensure insights pertaining to employee disengagement are being worked upon to create plan and turn it around

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